DATA RESIDENCY
Primary and DR regions are Hetzner DCs in Germany (Nuremberg + Falkenstein). No data leaves EU jurisdiction without a customer opt-in.
ENCRYPTION
All API and SMTP traffic is TLS 1.3. Provider credentials and CAPTCHA secrets are AES-256-GCM-encrypted at rest under HKDF-derived per-row keys.
AUTH
Standard OAuth 2.1 with audience-bound JWTs per surface. Refresh tokens rotate every request; presenting a rotated-out token revokes the chain.
DSAR
DELETE /v1/account/data or the dashboard "Delete all data" button runs the full DSAR cascade across every user-attributed row.
AUDIT
Org-scoped audit log records who did what to which target, with an actor-kind classification (user / org / admin / system) and full target detail.
SECRETS
HMAC secrets, SMTP passwords, and bearer tokens are shown once on issuance. Hashes are stored with argon2id; lossy preview only after.
Compliance & legal
LIMERION GmbH operates from Liechtenstein and processes EU customer data under GDPR. A signed Data Processing Agreement is available on request to any Pro or Enterprise customer; the standard SCC template covers cross-border processing where it applies.
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